Privacy Policy

The short version

• Your artwork is processed in your browser and saved on your device. We don't receive it unless you send us a design for a quote, brand screening is on, or you sign in to sync your work across devices.
• We collect what you choose to send us (quote requests, sales enquiries) and the minimum needed to run subscriptions.
• We don't sell your personal information.

What we collect and why

• Stored on your device: designs, uploaded artwork, saved designs, your business profile, your client book, your licence key, lifestyle scene photos and settings. These live in your browser's storage. If you don't sign in, clearing site data deletes them and we can't see or recover them.
• Accounts and sync (optional): if you sign in, we keep your email address and a session for each device, and store copies of your saved designs (including their artwork), business profile, client book (your clients' names and contact details), document numbers, brand kit, units setting and licence so they appear on your other devices. Sign-in codes are emailed to you and stored only as a one-way hash for 10 minutes. Scene photos you add and photos of your own hats stay on the device where you added them. Sign out to stop syncing that device; ask us to delete your account and everything stored with it.
• Quote requests: when you send a design, we receive your name, email, phone, company, order details, your mockup images, spec sheet and logo file, and your confirmation that you have rights to the artwork. We use this to prepare your quote, proof and order, and to contact you about it.
• Sales enquiries: name, work email, company, seats and your message, used to respond to you.
• Brand screening (if enabled): a reduced copy of an uploaded image is sent to an image-recognition provider (Google Cloud Vision) to check for well-known logos. Only the detected names are returned; we do not store the image from this check.
• Payments: handled by our payment provider (for example Lemon Squeezy, Gumroad or Stripe). We receive your licence status and email, never your full card details.
• Usage analytics: if enabled, anonymous events such as “export created” or “upgrade viewed” to improve the product. They do not include your artwork.

Sharing

We share information only with service providers that help us run the Service (hosting, email delivery, payments, image screening, analytics) under obligations to protect it, when required by law or to protect rights and safety, or in connection with a sale or reorganisation of the business. We don't sell or rent personal information, and we don't share it for cross-context advertising.

Retention

Quote requests and correspondence are kept as long as needed for quotes, orders, accounting and legal obligations, typically up to 7 years for order records. Sales enquiries are kept up to 2 years unless you become a customer. Synced account data is kept while you use your account and deleted within 30 days of a deletion request. Ask us to delete your information at any time; we'll do so unless we must keep it by law.

Your choices and rights

You can access, correct or delete the information you sent us, and object to or restrict certain uses, by emailing michael@decoratorsunited.com. Depending on where you live (for example the EU/UK, California or other US states), you may have additional rights, including portability and the right to complain to a regulator. We'll respond within the time the law requires and won't treat you differently for exercising your rights.

Security, children and international use

We use reasonable safeguards, but no service is perfectly secure. The Service is for business use and isn't directed to children under 16. Information we receive is processed in the United States and by our providers in the countries where they operate.

Contact

Decorators United · Spokane, WA · michael@decoratorsunited.com

We'll post changes here and update the effective date.